Customer Service Representative
Location: Stanford
Posted on: June 23, 2025
|
|
|
Job Description:
Job Title: Customer Service Representative (Medical, Healthcare)
Location: Stanford, CA 94305 - Onsite Role Duration: 3 Months
(Contract to Permanent) Pay Rate: ($23 - $25) hourly Description:
Job purpose Will act as the primary point of public contact to
answer, process, page, and direct calls serving the faculty, staff,
and students of the University, Medical Center, and SLAC. This
includes handling the critical calls associated with the Medical
Center and Lucile Packard Children's Hospital. Shift timings and
schedule will be decided afterward 3 to 6 weeks of training will be
between M-F 5 am to 5 pm, After training, the shift will be fixed
between 5 am and 11.30 PM and will be notified prior to work.
Requirements: Experience working in a customer service-oriented
environment, with demonstrated ability to handle high volumes of
calls, preferably in a university or medical center setting.
Polished telephone etiquette and manner, and ability to communicate
clearly and effectively in English; reading, writing, and spelling
skills. Ability to operate all telecommunications equipment, with
demonstrated computerized keyboard skills (corrected typing rate of
40-50 words per minute).
Keywords: , Woodland , Customer Service Representative, Customer Service & Call Center , Stanford, California
