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Senior Claims Specialist, Construction (Hybrid or Remote)

Company: Markel Service Inc.
Location: Woodland
Posted on: June 16, 2022

Job Description:

Company Information:What we look forOur exceptional and motivated employees are our greatest strength. Our employees provide the highest level of customer service and help maintain our position as a leader in the global marketplace.Markel StyleThe Markel Style is what makes us stand out from our competitors. It's our core value which should underpin how we do business, while influencing our behavior and performance. We are looking for people who have potential and share our passion to live the Markel Style, which is described in more detail below.If you think you have these core attributes we want to hear from you.Job Summary:This position will be responsible for the resolution of moderate to high complexity and moderate to high exposure claims which can be subject to disputes that must be resolved in mediation or litigation. The primary purpose of this job is to handle claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all internal and external stakeholders. The position will have increased responsibility for decision making within their authority and work with minimal oversight and will provide training and be a technical referral point for other team members.Confirms coverage of claims by reviewing policies and documents submitted in support of claimsAnalyzes coverage and communicates coverage positionsConducts, coordinates, and directs investigation into loss facts and extent of damagesDirects and monitors assignments to experts and outside counselEvaluates information on coverage, liability, and damages to determine the extent of insured's exposureSets reserves within authority or makes claim recommendations concerning reserve changes to managerNegotiates and settles claims either directly or indirectly Prepares reports by collecting and summarizing informationAdheres to Fair Claims Practices regulations and internal Claims Quality Performance ObjectivesParticipates in special projects or assists other team members as requestedTravel to mediations, trials, and conferences as requiredEducation / CertificationsBachelor's degree or equivalent work experienceJD , advanced degree, or focused technical degree a plusMust have or be eligible to receive claims adjuster license.Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU) orParticipation in industry training opportunities (CLM Claim College, Munich Re Training, FDCC, etc.)Work ExperienceMinimum of 5 years of claims handling experience or equivalent combination of education and experienceSuccessful completion of 3 years as a Claims ExaminerExperience handling casualty claims in TexasSkillsExcellent written and oral communication skillsStrong analytical and problem solving skillsStrong organization and time management skillsAbility to deliver outstanding customer serviceIntermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)Ability to work in a team environmentStrong desire for continuous improvementPlease note: Markel has a phased approach for re-entry into our buildings that is designed to balance the ongoing health, safety, and well-being of our employees with operational considerations and regulatory/ governmental requirements and recommendations. Effective 10/1/21 we have implemented a hybrid return to work strategy that allows for three days in the office every week. In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. All full time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Work location is flexible if approved by the Company, except that position may not be performed in Colorado."Why work for us?"Diversity and inclusionMarkel is truly a global and diverse company. We believe that diversity makes us better business partners and that embracing people's differences can bring amazing results and fuel innovation. We have a portfolio of businesses and product lines that operate around the world.Community involvementMarkel has a rich heritage of supporting communities across the world where our customers and employees live and work. Giving back is part of our history and our future. Our employees share in this philosophy through volunteering, mentoring and fundraising.Commitment to open doorsMarkel is committed to creating the best work environment. Our open-door policy is essential in recognizing business issues as they rise and to address the changing needs of our diverse and global workforce. Challenging management is a component of the Markel Style-some of our best ideas start from a conversation between a manager and an employee.Entrepreneurial spiritAs the Markel Style states, we pursue excellence, strive for a better way, and share the success of others. Markel associates proactively seek new business opportunities, bringing further success to Markel.

Keywords: Markel Service Inc., Woodland , Senior Claims Specialist, Construction (Hybrid or Remote), Professions , Woodland, California

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