Services Coordinator - Woodland Park

Company: Greystar
Location: Palo Alto
Posted on: May 24, 2025

Job Description:

Services Coordinator - Woodland ParkServices Coordinator - Woodland ParkApply locations Woodland Park (CA), East Palo Alto, CA time type Full time posted on Posted 3 Days Ago job requisition id R0151255ABOUT GREYSTARGreystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.JOB DESCRIPTION SUMMARYThe Resident Services Coordinator is responsible for providing effective customer service to all prospective tenants, current tenants and property staff by utilizing in-depth knowledge of the property and its functions. This position is also responsible for assisting property staff with the planning and implementation of resident activities and promoting a quality living experience for all residents.JOB DESCRIPTIONAre you an energetic and personable individual with a knack for connecting with people? We're on the hunt for a dynamic candidate who excels in communication, preferably bilingual, and has a proven track record of outstanding people skills. Experience with Rent Cafe is a definite plus!

• Unit Count: 1675
• Property Type: Garden Style 56 Acres with different building types including single-family homes.
• Work Schedule: Sunday-Thursday* We are looking for an outgoing candidate with strong people skills and preferably bi-lingual and excellent communication skills, Rent Cafe experience a plus.
  • Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.
  • Develops and publishes property newsletter, which includes planned events, resident services, and advertisements.
  • Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests. Prepares incident reports pertaining specifically to resident issues, in accordance with Company standards.
  • Schedules activity center or clubhouse rentals, maintains the contract on any such rental, and collects applicable fees. Ensures guest suites are in rental condition and provides additional amenities to residents, such as movie rentals, books, and games.
  • Processes work orders for the maintenance department, ensures they are completed timely and accurately, and contacts the resident to determine if they are satisfied with the work completed. Prepares weekly maintenance report to verify resident requests are being completed.
  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.The hourly range for this position is $22.00-23.00 (East Palo Alto)Additional Compensation:Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
    • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
    • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.Robust Benefits Offered*:
      • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
      • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
      • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
      • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
      • 401(k) with Company Match up to 6% of pay after 6 months of service.
      • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
      • Employee Assistance Program.
      • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
      • Charitable giving program and benefits.*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.Greystar will consider for employment qualified applicants with arrest and conviction records.
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Keywords: Greystar, Woodland , Services Coordinator - Woodland Park, Other , Palo Alto, California