Mortgage Customer Support Representative

Company: VirtualVocations
Location: Santa Clara
Posted on: May 3, 2025

Job Description:

A company is looking for a Contact Center Representative - Banking Support.
Key Responsibilities

Answer incoming calls and make outbound follow-up calls regarding mortgage loans
Document call details accurately and resolve customer service-related issues
Build and maintain effective relationships with customers and perform other assigned duties

Required Qualifications

Experience in Mortgage Industry Customer Support
Contact Center experience
High school diploma or equivalent
Basic understanding of the mortgage industry preferred
Customer service aptitude and orientation

Keywords: VirtualVocations, Woodland , Mortgage Customer Support Representative, Other , Santa Clara, California

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