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Senior Strategist

Company: KERN Agency - LA - DAL - NY
Location: Woodland
Posted on: September 16, 2022

Job Description:

We are a go-to customer engagement marketing agency that nets big results for the biggest brands. We partner with our clients to design, develop and deploy omni-channel precision CRM, at scale and with speed by leveraging technology.

We are seeking a Senior Strategist with telecom and/or broadband industry experience to join our Strategy & Planning team.

If you are a deeply curious and articulate communicator that is well-versed in CRM, direct response and the art of the creative brief, then maybe you're our next senior strategist...

What you'll do:
Work with our clients, creative, analytics and account teams to understand the true nature of our client's challenges and help find ways to solve them
Be the voice of the consumer, always advocating for real people
Develop insight-driven creative briefs to inspire our creative teams
Develop customer-first CRM communications plans that drive our client's acquisition, growth and retention objectives
Be proficient with research tools to synthesize consumer, market and competitive research and data to inform briefs and plans
Have experience conducting primary research, with and without hefty research budgets

What you've got:
You're infinitely interested in understanding people
You're a natural-born storyteller
You seem to notice all the little things about people that others might miss
You've got 4 - 6 years' experience in strategy, insights or planning role preferably in a CRM / direct response environment
Experience with telco, cable, internet, streaming companies or other subscription models a plus

Wondering what we're like? At, KERN we are:
Kind : We understand that our clients and our employees all have unique experiences that have shaped them. Seeking ideas from every corner of the agency allows our people to be comfortable being themselves every day.
Smart : We know that the best and brightest thinking is what elevates our work. When our teams come together, we amplify individual strengths to deliver innovative solutions for our clients, and pivot if we're off-strategy
Creative : We believe in pushing boundaries, reimagining the customer experience through insightful work, and measuring success with precision analytics. We think bigger and we deliver more.


Keywords: KERN Agency - LA - DAL - NY, Woodland , Senior Strategist, Other , Woodland, California

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