Clinic Operations Support Supervisor

Company: Dignity Health
Location: Woodland
Posted on: June 22, 2022

Job Description:

Clinic Operations Support Supervisor Woodland Clinic Medical GroupWoodland, California Requisition ID 2022-240323 Employment Type Full Time Department Nursing Float Personnel Hours/Pay Period 80 Shift Varies Weekly Schedule Varied Shifts Remote No Category Management Overview Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Responsibilities Position Summary: Under minimal direction, responsible for the overall department operation and management/development of department employees for two critical departments; The Patient Financial Accounting Team and the Medical Group Coordinator staff.Key responsibilities include hiring, developing, motivating, counseling, and evaluating a competent, well-trained staff; holding staff accountable for maintaining high standards of performance; prioritizing assignments and making staffing adjustments in accordance with budgetary guidelines. Demonstrates proficient management skills including but not limit to, problem solving, decision-making, team building and flexibility.As a member of the management team, is expected to be a leader in promoting high morale, in exhibiting positive attitude towards customers/employees and installing a sense of team spirit throughout the clinic departments. This position serves to provide the leadership support necessary to advance and ensure the organization's financial and patient satisfaction goals and objective are met and exceeded.The incumbent will act as a liaison between management, staff, physicians, internal/external customers and patients, promoting teamwork and sponsoring collaboration. Accountabilities also include maintenance of policies and procedures and oversight for provider payroll functions. Will also provide direct support to the Clinic Executive Director and Director of Clinic Operations and will represent both wherever the need arises. Qualifications Minimum Qualifications: - Minimum of 3-5 years of experience in a healthcare related field required.- High School diploma required.- Special Skills: Comprehensive knowledge of industry services and products as well as operations policies, practice and procedures. Skill in working independently and following through on assignments with minimal direction. Must possess excellent organization skills. Must be able to work under pressure and be a team player. Must have strong communication skills and be detail oriented. Knowledge of: current administrative and business office practices, clinic procedures, computer systems and application Microsoft Office (Word, Excel, Access, & PowerPoint). Must possess a collaborative spirit and work well in groups, relating to others in a professiona and courteous manner. Must display tact and diplomacy when interacting with providers, staff, patients, internal/external customers. Ability to function independently and effectively with minimal supervision, demonstrating initiative, responsibility and good judgment. Ability to independently manage, organize, deligate and execute workload efficiently in a timely fashion in a highly stressful enviroment with multiple demands, changing priorities and frequesnt interruptions. Must maintin the confidentiality of highly sensitive business matters and correspondence. Must be able to learn and become proficient at new computer software programs. Must maintain a professional appearence. Demonstrated knowledge of credentialing concepts, standarts and regulations with respenct to medical office and organization operations in a managed care environment. Ability to establish and maintain cooperative working relationships with physicians and physician office staff. Experience in a leadership role, handiling staffing and daily operational issues. Skill in analyzing information, problems, practices and procedures to formaulate logical and objective conclusions or recommendations. Ability to understand and assist in preparing financial documents. Skill in organizing material and information in a systematic way to optimize learning and understanding. Strong problem and issue resuoltion experince. Ability to be involved in multiple projects at the same time. Preferred Qualifications: - 1-2 years of supervisory or lead experience preferred. Equal Opportunity CommonSpirit Health is an Equal Opportunity/Affirmative Action employer committed toa diverse and inclusive workforce. All qualified applicants will be considered foremployment without regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, age, disability, marital status, parental status,ancestry, veteran status, genetic information, or any other characteristic protectedby law. For more information about your EEO rights as an applicant,pleaseclick here. (Health will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).CommonSpirit Health participates in E-Verify.Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

Keywords: Dignity Health, Woodland , Clinic Operations Support Supervisor, Healthcare , Woodland, California