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Night Auditor

Company: best western
Location: Woodland
Posted on: November 14, 2021

Job Description:

Working at the Best Western Shadow Inn, you will build meaningful relationships grounded in teamwork, family values, and world class customer service. Become more than just another employee at the Best Western Shadow Inn!JOB SUMMARY:Working as a Night Auditor means you are at the hub of the hotel with the most interaction with our guests. The hotel is open 24/7 so each departments role is as important as the others. Team members working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision, so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The Night Auditor also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. Your role goes beyond just giving guests a smooth check-in and check-out process. We encourage you to build an experience that is memorable and unique to every guest. Our team expects each other to take the initiative to deliver a wide range of services that guide guests through their entire stay. Your role goes beyond the traditional front desk, to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. You are empowered to move about your space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area.No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Our team members will be on their feet and moving around and occasionally stand, sit, or walk for an extended time. We expect everyone to take a hands-on approach to work be prepared to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping. Doing all these things well (and other reasonable job duties as requested) will be critical to your success as a valued team member with Best Western Shadow Inn. Best Western Shadow Inn is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Come join our family! Veterans, and retired workers, and college students are all encouraged to apply.Job Types: Full-time, Part-timePay: $14.50 - $17.00 per hourJob Types: Full-time, Part-timePay: $14.50 - $17.00 per hourBenefits:Employee discountFlexible scheduleReferral programSchedule:10 hour shift8 hour shiftHolidaysMonday to FridayOn callOvertimeWeekend availabilitySupplemental Pay:Bonus payTipsEducation:High school or equivalent (Preferred)Experience:Customer service: 3 years (Preferred)Work Location:One locationWork Remotely:NoWork Location: One location

Keywords: best western, Woodland , Night Auditor, Accounting, Auditing , Woodland, California

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